| Method
Usability walkthrough
is a category for methods relying on the judgment of evaluators
to determine the ease of use of a user interface. During the walkthrough,
a combination of HCI evaluators, users, and developers seek out
usability problems and recommend solutions. In the HCI discipline,
this technique is known as "heuristic evaluation". These 10
usability principles (.pdf) lend structure to an evaluation.
Usage scenarios
are useful when conducting a usability walkthrough, but they are
not required.
Results
A list of usability issues
defined by the general rules of user interface design, or a lack
of compatibility between the user interface and the system's anticipated
usage. See also a brief
heuristic case study of a remote
printing dialog box and an evaluation conducted to accompany
a research proposal for
a telecom broker website (.pdf).
Timeframe
Two-four days to walk
through the system, 2-3 days to document the results.
Preparations
If there is only one HCI
evaluator, then one representation of the user interface is required.
If a larger number of evaluators are employed, multiple printouts
or a projected UI are necessary, along with a conference room. Usage
scenarios are helpful for "walking through" the sequence
of actions that the users are expected to take when the system is
in actual use.
Additional Reading
Usability Inspection Methods.
Jacob Nielsen, 1994. |